Software Implementation Project Coordinator

Ayuda is an international ad tech company headquartered in Montreal, Canada. Ayuda’s products are used by the largest Out-of-Home advertising companies around the world. We are quite selective in new teammates, as we believe that a friendly and collaborative approach is just as important as a high level of competence and achievement.


Mission & Responsibilities 

  • Manage day-to-day implementation of enterprise software solutions on multiple levels.
  • Liaise with key project stakeholders, project team members, and customer users, to provide continuous communication and ensure they are updated and engaged
  • Gather project requirements including client’s project definition, requirements and business needs to set a clear project scope.
  • Proactively identify & report risks that may ultimately delay the scheduled product delivery dates, and take the appropriate steps to mitigate those risks
  • Assess, highlight, and clearly communicate the impact of project change requests such as: re-prioritizing deliverables, delayed completion of tasks, increasing project scope
  • Maintain an up-to-date project plan that provides near real-time details of the project’s status by analyzing and documenting all existing information on project objectives, deliverables, schedules, assumptions, constraints and dependencies
  • Ensure internal and external team members work harmoniously, following up with the appropriate team should one’s pending tasks be blocked by the other
  • Ensure Ayuda’s newest clients have a fantastic experience.


Candidate Requirements:

  • You have the demonstrated ability to lead groups of people for the sake of the greater good.
  • You have excellent communication, presentation and interpersonal skills.
  • You are customer centric, passionate, extremely organized and autonomous.
  • Experience in client support in a high-tech industry (e.g. software, telecoms, etc)
  • Proficiency in MS Word, Excel, and Project
  • Professional level verbal and written Spanish and/or French proficiency.
  • Experience on software implementation projects.

Desirable Qualifications

  • Bachelor’s degree (or equivalent)
  • Project management coursework or PMP
  • Exposure to Out-of-Home Media.